Q. Where
Can I find your gluten free products?
A. Please see our "List of Stores" page for all the stores that carry
our products. Because we now sell our products through distributors
all the stores carrying our products are not listed on our website.
Call you local store to see if they carry our products. If you would
like to see our products in a store in your area, simply ask the store
owner to call us for a price list. .
Q. How do I get my local
Natural/Health store to sell your products?
A. If there is a store near you that you would like to see sell our
products just ask the owner/manager to call us for a current price list
or distributor in there area.
Q. How do I
order your gluten free products to be shipped to my home?
A. All orders must be placed by any given Friday for the following
Tuesday's shipment. Please call us at 570-689-9694. Please do not
place orders by email. This is not a secure site!
Q. If I
pl
Q. How do you ensure
that the environment is gluten free...not contaminated?
A. All our products are made in a wheat free/gluten free facility. We
contact our suppliers regularly to insure the ingredients are gluten
free.
Q. Can the products be frozen?
A. Yes, they can, and here's a flavor tip: When you take the product
out and defrost it, make sure you pop it in the mircowave for a few
seconds. That will bring back a great, soft texture that will delight
you.
Q. What do you use in
place of gluten?
A. We use starches, gums and eggs.
Q. There are some
products I have never heard of. Can you explain what they
are?
Cream Sandwich - Chocolate saucers with buttercream icing
"sandwiched" in the middle.
Butterfly cookie - sugar cookie dough with raspberry/apricot
filling and sprinkled with powdered sugar.
Q. What should I do
if I have some of the symptoms that you described in your
story?
A. Consult your doctor immediately. Ask him/her to do a test for Celiac
Sprue.
Q. Now that I have
purchased your pizza shell how do I prepare it?
A. For the thin shells: Do not heat before adding
your toppings. Take your shell from the freezer/refrigerator, add your
toppings and heat in oven at 375 degrees until cheese is golden brown
(aproximately 15 -20 minutes). If shell is in the refrigerator, bake
within 24 hours. Otherwise keep frozen.
For the Cheese Pizzas:
The shells are already baked so browning the cheese to your liking is
all that is needed . Take the pizza from your Freezer/Refrigerator
(you do not need to defrost first). Heat oven at about 375 degrees.
Remove plastic and tray from the pizza. Add your favorite toppings and
bake until cheese is golden brown (aproximately 15 - 20 minutes). If
the pizza is in the refrigerator, bake within 24 hours. Otherwise
keep frozen. Enjoy!
Q. Do I need to freeze
the bread products after I purchase them?
A. Yes, put them into the freezer immediately. Take it out slices at a
time. For a nice soft slice of bread just put in the microwave for a
few seconds until warm and enjoy!
Q. Can I toast your
different breads?
A. Yes, our breads have a nice texture when toasted or grilled.
Q. What kind of shelf
life do your cakes and cookies have?
A. If they are covered or in plastic bags you can keep them on your
counter for about 3 days. But, we suggest freezing them and pulling
them out as needed.
Q. Do
your products contain Hydrogenated Oil?
A. Most of our products are free of Hydrogenated Oil. We are hoping to
eliminate Hydrogenated Oil in all of our products in the near future.
We continue to put pressure on our suppliers to make the change to
ingredients that are free of Hydrogenated Oil. Our Ingredients page
lists the products that do not have Hydrogenated Oil in them.
Q. I
bought your all purpose flour mix. How much Xanthan Gum do I need to
add?
A. For cookies & cakes add 1/4 teaspoon per cup of flour; for
muffins add 1/2 teaspoon per cup of flour and for breads add 1 teaspoon
per cup of flour.
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Q. Do you ship your
products?
A. Yes, we are currently shipping our products to
individuals(maximum of 2 day ground service to insure the quality
of our products). We will ship to most places in the US but
beyond 2 days ground service a package must be shipped Air service.
Please see shipping page for shipping charges.
Q. Do you ship all of your
products.
A. Our products are shipped fresh. Therefore, not all our products can
be shipped. Please see our products page to see which of our products
can be shipped
Q. Which
states do you ship to?
A. We will ship to most of the US States. Any state that is beyond 2
days ground service from our facility must be shipped Air Service
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Q. How do I
find out information about your products?
A. We have tried to include as much information as possible on our web
page. But, If you can't find the answer you are looking for on our
product page just give us a call at 570-689-9694 or send us an email.
If you call and get our voice mail, just leave us a message and we will
return your call quickly.
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